Each piece of our Jewelry is made up of Guaranteed 925 Silver and We use only Genuine Precious and semi precious colored Gemstones, we search worldwide to bring you the best pricing on quality items. Customers are responsible for duties and VAT charged by their country of residence. We recommend you contact your local customs office if you have questions about this. We work very hard to provide exceptional service to our customers and hope that you will be delighted with the merchandise in our auctions. However, if you are disappointed for any reason, please contact us before leaving feedback in order to give us the opportunity to resolve your issue. Customer satisfaction is our primary goal. Therefore, we work with our customers in order to get a satisfactory result. Please refer to eBay’.